Returns

Return of Goods Policy

All returns or exchanges must be organised within 14 days of placing your order.

Items to be returned must be unused, unworn and unwashed, complete with their original packaging, tags and our supplied receipt/invoice.

If an exchange is required for an item of higher value, the new item will be dispatched upon payment of the price difference. Full postage fees are applicable to any exchange but we will send out exchanged items free delivery.

Goods purchased at our retail stores cannot be returned to our online store.

Any items returned which do not comply with the return of goods policy will be returned to the customer and will not be accepted for refund until such time that the above conditions are met. This does not affect your statutory rights, and is in compliance of the relevant UK laws.

Return of Goods Procedure

1. Items to be returned with the original invoice included to Unique Menswear, 183-185 High Street, Bromley, Kent BR1 1NN. Please write the reason for return on the bottom of the invoice. If you require an exchange, please state product name and code. Please send a cheque to cover a higher value item made payable to "Unique Bromley Ltd".

2. Once the returned goods have been checked and verified by our Returns Department, your account will be credited or the exchange completed as necessary. You will recieve an email confirmation.

3. For your safety, it is recommended you use a 'signed for' delivery service, such as Royal Mail Recorded or Special Delivery. We are not liable for any packages lost in the post.

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